Contact us
Got a question about a video, a payment, a refund or your data? Here is how to reach the ClipsRemake team.
Email support@clipsremake.com. A real person reads every message.
Help with a video or payment
Write from the email on your account and mention the date of the purchase or video. If you have the video's link, include it so we can find it fast.
Refunds
Failed videos return their credits automatically. Our Refund Policy covers how that works and how long cash refunds take.
Privacy and data requests
To find out what data we hold, or to delete your photos, videos or account, email us from your account's address. The Privacy Policy has the details.